Terms of Service

Welcome to Miswak House. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website.

Online Store Terms

By using this website, you confirm that you are legally able to enter into a purchase agreement in your location.

You may not use our products or website for any unlawful or unauthorised purpose.

Products & Information

We aim to display our products, descriptions, images and information as accurately as possible. As Miswak is a natural product, variations in colour, size, shape and appearance may occur between individual products.

We reserve the right to modify product information, pricing or availability at any time.

Orders

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including where we suspect fraud, an incorrect price has been displayed, or a product is unavailable.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

Customers are responsible for providing accurate shipping and contact information when placing an order.

Pricing & Payments

All prices displayed on our website are shown in the applicable currency at checkout.

Payment must be successfully completed before an order can be processed. Prices, promotions and discounts may change at any time.

Shipping & Delivery

Delivery estimates are provided as a guide and may be affected by circumstances outside our reasonable control, including carrier delays.

Customers are responsible for ensuring their delivery address is correct before completing their order.

Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Nothing in these Terms is intended to exclude or limit rights or remedies available to consumers under the Australian Consumer Law.

Website Content

All content on the Miswak House website, including our branding, graphics, images, text and website design, is owned by or licensed to Miswak House unless otherwise stated.

Our content may not be copied, reproduced or commercially used without permission, except where permitted by law.

Personal Information

Personal information submitted through our store is handled in accordance with our Privacy Policy.

Third-Party Services

Our website may use or link to third-party services, including payment processors and delivery providers. Those services may be subject to their own terms and policies.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be available on this page.

Continued use of our website after changes are published constitutes acceptance of the updated terms to the extent permitted by law.

Governing Law

These Terms are governed by the applicable laws of Australia and, where applicable, the laws of the Australian state or territory in which Miswak House operates.